Unlock your Frozen Account: Easy Verification Steps

❄️ Account Frozen? Here’s What to Do

If your account is frozen, it’s usually because it hasn’t been verified yet. Don’t worry — this is something we can help you fix quickly!

To get your account back up and running, please follow these simple steps:

1. Send us your username or phone number so we can find your account.

2. Prepare the following documents:

   • A photo of your valid ID (both front and back)

   • A selfie holding your ID just below your chin

Once you have everything ready, just reach out to us again and we’ll guide you through the next steps.

🔒 Rest assured, your funds are safe and secure in your account.

⏳ The verification process usually takes about 24 hours, and you’ll get updates through your OKBET profile and SMS notifications.

For more details about our policies and services, feel free to visit:
👉 OKBET Terms of Use

We’re here to help you get back to enjoying the game as soon as possible!