Help Center
Why Is My OKBET Account Frozen?
If your OKBet account has been frozen due to frequent withdrawal attempts, don’t worry — this often happens when your KYC (Know Your Customer) verification hasn’t been completed yet.
To protect your account and ensure smooth transactions, we require all users to complete the KYC process by submitting accurate and valid personal information.
Here’s How to Fix It:
1. Review your KYC details – Make sure all the information and documents you've provided are clear, accurate, and up to date.
2. Complete the verification process – Once your KYC verification is complete, you can proceed to request a withdrawal again without any issues.
📘 Want to know more about how OKBet works?
Explore our Terms of Use to get a full overview of our platform, services, and the policies we follow to keep your experience safe and fair.